In the Five Whys example, the questions progress from general to deeper personal reasons.

• A. It shows a progression from general to deeper personal reasons
• B. It stays at a single level of questioning
• C. It focuses on corporate strategy only
• D. It randomly changes topics

Answer: (A)

The main idea being tested here is that the Five Whys method uses a structured line of questioning that moves from broad, general concerns to deeper, more specific and personal causes. In this approach, you start with a simple, general why, then use each answer as the basis for the next why, digging deeper each time. This often uncovers root causes that involve personal decisions, behaviors, or individual factors, not just surface symptoms or broad policies.

That’s why the best choice says it shows a progression from general to deeper personal reasons. The other options don’t fit: the method doesn’t stay on a single level of questioning, it isn’t limited to corporate strategy, and it isn’t about randomly changing topics—the questions follow a deliberate path to root causes.